This Refund Policy of AL‑CNT Solutions LLP, doing business as Business AI‑Connect (“Company”, “we”, “us” or “our”), outlines our guidelines regarding refunds for program fees, deposits, and other associated costs. By using our services and submitting an application, you acknowledge and agree to the terms of this policy.
1. Policy Overview
We maintain a strict No Refund policy for all services offered. Once payment has been made for any of our services, it is non‑refundable. We do not offer refunds under any circumstances except as expressly outlined in this policy.
2. Exceptional Circumstances
If we are unable to deliver the agreed services due to reasons beyond our control, we will review the situation. At our sole discretion, we may offer:
- An alternative solution,
- Credit toward future purchases, or
- A partial refund.
In the event a client does not avail any services after 14 days of onboarding, no refund will be given.
2.1 Refund Window
A refund request will only be considered if all of the following are true:
- It is submitted within 14 days of onboarding,
- It cites major and genuine reasons, and
- It is approved by our team after review.
Refund requests made after this 14‑day window will not be eligible for any refund.
3. Payment Disputes
If you have any issues or concerns with payments made on our website, you may raise a dispute under this policy (“Payment Dispute”). Please note:
- You may only initiate a Payment Dispute after full payment has been made.
- Partial payments do not qualify for dispute until the remaining balance is paid.
- This applies even if you choose to withdraw or terminate services after partial payment.
4. Changes to Services
We reserve the right to modify or discontinue any of our services at any time. In the event of discontinuation, we will use our best efforts to provide suitable alternatives or partial refunds where applicable.
5. Full Payment Commitment
By making a partial payment for our services, you confirm your commitment to pay the remaining balance as agreed at the time of purchase. Failure to complete full payment may result in termination of services and forfeiture of any amounts already paid.
6. Changes to This Policy
We may update this Refund Policy at any time by posting the revised version on our website. Updates become effective immediately upon posting. Your continued use of our services after such changes constitutes your acceptance of the new policy.
7. Contact Us
If you have any questions, concerns, or requests regarding this Refund Policy, please contact us at:
[info@al-connect.in]
